My brakes were near gone and somehow I found Nate. I so appreciate the honesty in communication, and showing me exactly what was going on. The brakes were fixed and I was onto the next step in my journey. If you find this place, consider yourself lucky:)

Platinum Auto is the priceless treasure at the end of your auto maintenance search map!These brilliant and savvy professionals are also polite and personable! Nate, Tom, and everyone I have encountered combine knowledge and experience with that bit of art it takes to run an efficient operation. I always appreciate their scheduling, and value their judgement. Seriously.They make me wish I hadn't sold my classic car, now that I have found a crew who can work on anything and everything (just check out the cool line-up out front). I am grateful knowing that my modern vehicles are in their very good hands.

Got a second opinion from these guys after dealer told me I needed $2000 worth of work. These amazing mechanics told me that the work they suggested was not necessary at this time and can get a bit more time driving around with the current state of my vehilce. They also did not charge me as nothing needed to be done. These guys are the best in town.

Platinum has not only helped with car repairs at a fair price, but also helped my teen daughter today when she was in crisis and got her car running again right away! 10/10 service and I would highly recommend them for any automotive needs.

I've been bringing both my vehicles to this place for 2 years for big and small jobs. Nate and Tom have always been upfront and honest with me regardless of circumstances. This is of supreme value in my book. Thank you Nate, Tom and your entire team for outstanding work ethic on so many levels!

This group of people is stellar! They honestly care about what they do, how they do it, and the customers they provide services for. Thank you Nate, Tom and...

Thanks to Nate, Tom, and the crew my Volkswagen dune buggy is on the road again. Before they got ahold of it the only way to make it move was with a tow...

This is a great group of guys who care about their customers, honor their work, and are great to work with.

Fast, friendly, professional, and thorough

Platinum Auto deserves 6 stars! However, I don't want to go into how experienced they are with all types of vehicles, including trucks, daily drivers, classics and hot rods, nor how friendly and professional they are, because then I will never be able to get my rigs in for oil changes, repairs, replacement front and rear lights or engine\oil\gas clean out of a 50+ year old engine. So, I politely decline to write this review.

I have worked with Tom and Nate a few times over the past year and I would not go anywhere else to get work done on my vehicle. Legendary, standout individuals work there and i can't recommend them enough.

Great shop to work with!!

Great service

Great communication, good prices and fast turn around with a great warranty!

AC problem, they took me right away. Gave me a price right up front and fixed the issue. Good service and a fair price.

Platinum worked with me on my difficult schedule, including rescheduling, and completed my work in a timely fashion.

If you're a local to the Tri-City area, make them your life long mechanic! Platinum automotive is an amazing and friendly establishment. They took care of us and our vehicle. Thank you to the fine crew!!

Even though they are very busy they have great communication and can always get us in. We have 3 cars that have been serviced there for over 10 years. They are informative and willing to explain what's necessary now VS what's going to need to be done in the near future.

I'm from out of town. Car was making a noise when steering. They were busy, but still got my car in and fixed it. If I lived in Tri Cities, they would be my go- to shop. They also said they like working on classic cars with carburetors.

Excellent service and work. They revived my jeep and worked hard to get my warranty to pay. Would recommend to anyone looking for quality work from reputable people.

Did a great job fixing the car from overheating and the Air Conditioner not working. It was the same problem. The electronic cooling fan.

Our car broke down in Oregon about 30-40 minutes from Platinum Auto during a road trip. Had our car towed to Platinum and they diagnosed that the A/C compressor went out and the serpentine belt with it.We rented a car elsewhere to continue our trip.They went above an beyond to help us out to have it done before the weekend, so we could pick it up on the way back.Exclellent customer service by Nate and Tom.

Very knowledgeable crew! Fair prices! Very happy with this shop! They work on all my hot rods!

Helpful

Excellent customer service

Very professional, pleasant and knowledgeable!! Prices are great!!!

Nate has worked on my vehicles several times and has always been informative about what needs to be done and what the options are to get it done. His prices...

Awesome staff. Thanks

Good service

Great service! Nate and his team are so knowledgeable and always take care of us!

I brought my 03 Honda in for an inspection, leak repair, and brake inspection. They didn't charge me for the inspections. I had the work done and a precautionary change they suggested I have done (I knew it was not needed right away) and they were totally honest about it being such. After the big leak was out of the way I saw there were other leaks. I took it back and they fixed it the same day, free of charge. All in all they may not be the cheapest, but I'm going to Platinum from now on. Thanks to Tom and the team for helping me.

Platinum Auto has become my go to place for all oil changes, services and repairs. After dealing with dealerships up selling, shoddy work, and treating me...