
Would you recommend Trimlight DFW?
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Adam Guardiola
1 day ago
Great work. Fixed our problem quickly and explained it all in detail. Everything works as normal and also got asked about up grading to the newer version bulbs. Definitely will be setting that up when im ready. All around great team every experience.
B N
1 week ago
Years later one of my bulb wasn’t working, they came the same week and fixed it, 100% recommended them to my neighbors !
Response from the owner:Thank you so much for your fantastic review! Our team is always here and excited to assist you whenever you need us!
Tony Randolph
1 week ago
Installation was very quick and efficient. Great customer service, and we love the lights!
Response from the owner:Thanks so much for the review Tony! Our team is thrilled you love the lights and service you’ve received!
RAS
1 week ago
Jose did a great job of installation and the lights look great. The problem is the control app. It is the worst app I have ever used. Jose explained some basic information, but the app is VERY complicated to use. Lights show different display every day even though I programmed them (or so I thought) for a different display. They sent me a bunch of tutorials, but the menus they show on them are not always the same as on my app. The control box is in the garage and makes a loud whinning noise nonstop 24/7, even when lights are off.
A.P. Pundt
1 week ago
Jose did a great install! This is our second house with Trimlights on it. I knew exactly what I wanted and they delivered. No ladders and lights for every holiday. Happy wife happy life!
Response from the owner:We absolutely loved working with you to brighten up your second home! It was such a joy, and we’re thrilled that we could provide a fantastic installation and experience once again!
Joe Thornton
2 weeks ago
Trimlight recently installed permanent lighting on our home. This was an all around good experience. From the initial meeting to final installation.! We love their lights!
Response from the owner:Thank you Joe for the awesome review! Our team is thrilled you love the new lighting and had a great experience.
Donna Vehawn
2 weeks ago
The Technition was fast, efficient and very knowledgeable. He answered all of my questions and concerns and even showed me again how to set up my lights on a timer mode.
Response from the owner:Thanks Donna! Our team is thrilled to hear you had a great experience with the technician. Your home looks even more beautiful!
corbin zuckerbrow
2 weeks ago
Lakeland Custom Homes recently approved Trimlight DFW for their exterior lighting solutions, and the results have been excellent. The installation process was smooth and professional, with the team demonstrating strong attention to detail. The permanent LED lighting system has enhanced the curb appeal of the homes while providing energy-efficient and customizable lighting options. Overall, Lakeland Custom Homes is very satisfied with Trimlight DFW’s quality, service, and innovative lighting solutions.
Response from the owner:Thank you so much for your kind words Corbin! We’ve enjoyed working with Lakeland Custom Homes and look forward to continue to satisfy your lighting needs! Our team is thrilled to hear you’re happy with the lighting and service.
Alex
3 weeks ago
Trimlight DFW did a fantastic job installing outdoor lighting at my home. Jose was the technician who handled the installation, and he was excellent. He worked incredibly hard all day on his own and paid close attention to getting everything done right. His professionalism, work ethic, and care really stood out. I’m very happy with the new lighting and grateful for the great service. I would definitely recommend Trimlight DFW—especially Jose!
Response from the owner:Alex, thank you so much for your wonderful words! Our team, especially Jose, is absolutely delighted that you love your new lighting! We truly appreciate your recommendation!
Steve Justice
3 weeks ago
Service is great. Had a light go out. Ryan showed up on time and fixed it. Great company. Highly recommend them!!!
Response from the owner:Thanks for your feedback Steve!
kay somefun
3 weeks ago
When i had problems connecting it to wifi ( it wasn't easy) I got help. A week ago the lights weren't coming on, Ryan came over and change the electric motor(?), not free. But it's all good now.
Great customer service.
Response from the owner:Kay, thanks for your kind words! We're glad Ryan could help fix the issue and get everything working smoothly again.
Gregory Southworth
4 weeks ago
Jose was great. He was thorough, professional, and took the time to explain how the system works.
Response from the owner:Gregory, thank you so much for your wonderful words! Jose and our team truly appreciate your feedback and are always here to assist you whenever you need help.
Randy Kubich
1 month ago
Excellent work and showed up on-time and
Very polite. The technician explained everything and had our lights working quickly. Thank you!
Response from the owner:Randy, thanks so much for your kind words! Our team is thrilled to hear you’re happy with the service.
Alma Briggs
1 month ago
Great experience with this company. From getting a quote, to scheduling and installing, it was seamless. Everyone was super nice and professional.
Response from the owner:Thanks so much for your kind words, Alma! Our team is thrilled you had a smooth and positive experience.
Mykel Mania
1 month ago
The employees we have had contact with have been great and very helpful. The reason I give it only 4 stars is it took a few times to get an appointment after requesting online and then calling. When I did call, I didn’t even speak to a real person. The business has an automated bot taking the service request which just feels way less personal. To add to it, I received an email saying someone would reach out to schedule. I never heard anything and the received a text from the person coming out that they would be at my house next day at 2pm. Thankfully my husband and I were off work and it was able to be done, my concern is just the glitches in communication, upon initial service request. I understand businesses get big but to not have a real person to talk to in a moment of frustration, is disheartening. Maybe if I had to escalate up the chain for something, there would be a real customer service person. But as a customer for the last few years who values not feeling like a number, that really does make me feel like a number.
The bulbs also don’t put out as much light as they look on the advertisements probably bc they’re smaller but we still need to purchase outdoor spotlighting to give our house more visibility at night. They’re very fun and cool to change colors and be festive with but we definitely don’t rely on them for outdoor visibility of our home.
Response from the owner:Thank you so much for sharing your experience, Mykel! We truly appreciate your feedback regarding the communication glitches. We take great pride in the service we provide, and while we're a bit disappointed that we didn’t meet your expectations this time, your patience means the world to us! We're committed to ensuring that you receive even better communication in the future, and our team is constantly working to improve.
Pratul Kumar
1 month ago
The best company for outdoor lights.
Best customer service, they always show up in record time whenever any problem happens which is rare.
Response from the owner:Pratul, thanks so much! Our team loves helping out quickly and making your outdoor lights shine bright!
Brian Gamache
1 month ago
Trimlight offers an extremely high quality product and stands behind their product with first class service. We can’t appreciate enough how they follow thru with post installation service at a reasonable price.
Response from the owner:Thanks so much for your awesome review, Brian! Our team is thrilled you love the product and service.
Matt K.
2 months ago
We are very happy with our lights! Jose did a great job with installation. He went above and beyond and stayed late to finish.
Response from the owner:Matt, thanks so much for your kind words! Jose and our team are thrilled you loved the installation and lights!
Ed Chavez
2 months ago
We love our Trimlights and the service that we get.
Response from the owner:Thanks so much for the awesome review, Ed! Our team is thrilled you love your Trimlights and service.
JAMES OGOLA
2 months ago
Best experience. Six years ago when I installed the lights they said they will take care of any problems and when my controller went off after the six years, they came and replaced, no excuses. I’m very happy and I recommend Trimlight to anyone looking to have beautiful lights in their home. Honestly they exceeded my expectations.
Response from the owner:James, thanks so much for your kind words! Our team is thrilled to hear we exceeded your expectations and appreciate your continued trust.
JAC
2 months ago
My mom and I both have Trimlight lights on our houses and we love them! So many options for year round lights! I have never had an issue with our lights until last week. I contacted Trimlight and they responded immediately. My mom’s lights were back online and working within 24 hours. You can’t ask for better service! I would highly recommend Trimlight to anyone interested in year round lighting.
Response from the owner:Jac, thank you so much for your kind words! Our team is thrilled to hear you and your mom love the lights and our quick service.
Alfred Godinez
2 months ago
Great service they ordered the lights and as soon as they came in Jose the installer did a great job and they look great
Response from the owner:Alfred, thanks so much for the awesome review! Jose and our team are thrilled you love the lights and service.
Pete Henz
3 months ago
We experienced an equipment failure which was just a freak occurrence. Man, One call and Ryan squeezed us in their busy schedule. We are back up and running, stunning the neighbors every evening! Thanks Trimlights DFW.
Response from the owner:Thank you for your fantastic feedback! We're so glad to hear that your experience from start to finish was so positive. It's great to know that our team was friendly and helpful throughout the entire process. We're here if you ever need anything, and we appreciate you choosing Trimlight DFW!
P.S: Picture looks amazing.
Lee Nuckolls
3 months ago
Jose did a great job installing our lights. He was very thorough and professional. He was patience while instructing us on how to use the app for our lights and answered all our questions. Our lights look great and we would highly recommend
Trimlight DFW.
Response from the owner:Thanks so much for your kind words! Our team is thrilled Jose could help and that you love your new lights!
Jerry Greenberg
3 months ago
Ryan came over to our house based on us reaching out as we had just purchased a home that has these Trimlights installed. Ryan was very patient and showed us everything about the lights. How to turn them on and off, change colors, set up WiFi all at a very reasonable price. Ryan did an excellent job and we are very satisfied with his service. 5 stars all the way.
Response from the owner:Thanks so much for your kind words! Our team is thrilled Ryan could help you learn your Trimlight system. We appreciate your support and congrats on buying a home with Trimlight already! Enjoy and let us know if you need any further assistance.
