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Trimlight DFW
Excellent
5.0
Based on 178 reviews
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Very happy with service and product. Costumer service was above and beyond from conception and beyond installation after I’d reached out with questions! Love my lights! Thank you!
First of all kudos to entire Trimlight ream from sales to installation and post installation/ follow. Communication, Commitment for schedule and lifetime warranty is best part to consider Trimlight. Light is perfect and app is easy to use. Trimlight help support providing layout and specification to get HOA approval process. I will suggest for not to shop around for other competitors and considers Trimlight for quality, price and top if the customer service.
This is by far the best money we’ve spent on our home. It’s so neat to change the lights for different holidays and events. We have people knock on our door to ask about them. I can’t say enough. The process was easy. Great service. Once we had some lights out. Next day they were fixed at no cost. Do it! Th pictures are Halloween and from when the Rangers were in the World Series.
The Team at Trimlight DFW is great. The experience from start to finish exceeded my expectations, from the initial consultation (which took about 10 minutes on a virtual call) to the installation which took a little over half a day. Overall, if you are looking for a permanent light solution, I would recommend their service.
Great team of people to work with. Very communicative. Very happy with the quality of their work. We are thrilled with our choice to work with Trimlight!
I was very pleased with pricing, quickness to install and quick response when I had an issue with programming
We had our Trimlight system installed in early December and we have been very happy with the system. The install team was quick and the install looks great. I shopped several other companies before deciding to go with Trimlight and I’m happy I chose them. I would highly recommend Trimlight.
I recently had Trimlight install lights on my house and they did a great job! I love the lights so much I had them come back and add a few more around my garage doors! My mom liked them so much she had them installed on her house as well! We can celebrate all the holidays with endless color options and patterns. I would highly recommend adding them to any home.
I know system is a little expensive but worth every penny. My crew Samuel, Craig, and Josh did extremely good job. From instilling the box, run wires and teach me how to use an app. Job is very clean and well done, and fast as well. No one can see my lights during the day, place of instillation is perfect. And who is dealing with HOA like me, don’t worry, you don’t have to take the lights out . Perfect jobThank youDorothy
Response from the owner: Our crews take such care with every home Dorothy and love that you noticed and appreciated the crews attention to detail! We're so glad you no longer have to take lights up and down and were able to eliminate all the hassle around holiday lighting for you!
We have had our trimlights for about 3 years and aboslutely LOVE them. We were also so happy with our experience with Trimlight DFW— their seriously the best! The owner was so nice and came out/showed us all the different options we had as far as spacing and where all we wanted them which was really nice. We chose to do the front and sides of the house with 9 inch spacing and I honestly wish we would have put them on the back of our house as well - hopefully in the future! The guys that came out to install them were very friendly and did a great job. It seriously is SO worth the investment - we use them year round for all the different holidays/sports game days - our kids really enjoy it! The app is easy to use, has a schedule/time feature for auto turn on/off if you want, and very customizable - you literally can control each light so your not stuck with the same colors. We get compliments all the time and more and more people in or neighborhood are getting them. It definitely is the way to go and even long term cheaper then paying each year for Christmas light installation. I HIGHLY recommend!!!
Wow, where do you start.....From the initial inquiry to flipping the switch. Such a great experience. Everyone is friendly and helpful.
We LOVE LOVE LOVE our lights! Justin & his team were all very nice, professional,& helpful explaining every detail we needed. We are very happy with our investment & that we now have lights up all year long for every holiday/celebration ❤️ Our neighbors even had them installed so we both light our houses up together.
Had trim lights installed around roof perimeter. Lights work great and look amazing! So many possibilities and the app is fairly easy to work. Owner and employees communicated well and are quick to respond if there is anything we need help with.
From our consult to installation, everything was flawless. Everyone we spoke with was very friendly. They walked us through the process and answered any questions we had. We don’t put our Trimights on for just holidays, we put them on for special occasions and game days! We love the option to set the lights on a timer. This is our second house with Trimlights. We highly recommend them. They do not disappoint!
Excellent product! I have had the Trimlight permanent lights on my house for the past 3 years. I have set custom light patterns and colors for pretty much every occasion that is important to my family. I’m happy to use the pre-programmed setting for all of the holidays as well. I have never had an issue with the system hardware or software. Installing this system was one of the best decisions I have made to upgrade my home!!
Love all the lighting options and the ability to schedule them for the whole year! My favorite feature, though, is that I can use them as white security lighting all year long.
We are so happy with our Permanant House Lights installed by Trimlight DFW! The installers did an excellent job… they really know their stuff!
Trimlight installed our permanent holiday lights in November and it was an excellent experience from beginning to end. We were given all the information we needed, installation was on time, it was fast and efficient. We are so happy knowing we have lighting that we can change the colors as well as type of sequence…from twinkle, fade, strobe, and so many more! The possibilities are endless! The lights are mounted so that they are undetectable so you never have to take them down and then reinstall.We were so pleased with their product and service that we insisted them to redo our half broken, non functioning landscape lighting. Again, another superior job! Ryan made sure the lights were exactly to our specifications and the project was completed in a few hours. Justin called us that evening, after we had a chance to see the lighting after dark, to make sure we were completely satisfied. Ryan had also left us his email and phone number to contact him in case we had any additional concerns or questions.We are extremely happy with Trimlight and highly recommend them to anyone desiring beautiful lighting for your home. Sorry, the photos aren’t clear or do justice to the lights.
Service is great. Had a light go out. Ryan showed up on time and fixed it. Great company. Highly recommend them!!!
Response from the owner: Thanks for your feedback Steve!
We hired Trimlight DFW to install permanent holiday lights, to avoid the yearly crush to install and uninstall lights for the holidays. Much to our surprise, the lights are for the most part unnoticably tucked away under the eaves, and can be used year round for other holidays (such as Valentines, Independence Day, etc). Another feature is the ability to turn on individual bulbs to create a security lighting affect around the perimeter of our home! Sam was our installer, and he consulted with us on the details before starting. He did a fantastic job concealing the lights and wires under the eaves and around our backyard pergola. We are very happy with the lights and highly recommend.
Response from the owner: Brian, we're so grateful we had the opportunity to work with you and you're satisfied with our installation! Enjoy the lights!
Great product and services. U will love it
Response from the owner: Thanks Innocent for sharing! We enjoyed working for you and your sister!
We had a great experience with Trimlight.
Response from the owner: Wonderful! We're thrilled it was great for you!
Awesome beautiful lights. Love it. Great team. The light can be handled well to your test.
Working with Trimlight DFW from beginning to end was a great experience. Friendly service and great product made this a great addition to our backyard....
After looking at permanent light options for a bit, I went with Trimlight due to them being in the industry over a decade, and having a solid warranty backing. We had some delivery delays of our color matched trim (no fault of their own), and their service recovery was beyond amazing. They were responsive, helpful, and friendly. Not to mention, the lights look AMAZING! can’t recommend them enough. They are what I considered a fair price considering I never have to touch a ladder again, and I have lights for every holiday. Worth every penny.
Response from the owner: Thanks for sharing your experience Justin and appreciate your patience as we awaited your custom material! Your home looks brilliant and excited for y’all to enjoy changing your lights throughout the year and being able to keep the ladder in the garage for now on!
Would highly recommend them. Great pricing. They were cheaper than other estimates we got. Ryan was great installing and explaining everything. We are loving all the different colors of lights.
Response from the owner: So happy your loving your lights already Brittani and had a great experience along the way!
Our experience with Trimlight has been positive from the first phone call. They did a great job explaining the services and work they do. The price was the best we found. They prepared us well with educational emails/videos on what to expect and do before the install. They were to arrive between 7-9 and we were pleasantly surprised that they arrived at 7 on the dot. They were very professional and worked quickly and efficiently. They matched our paint perfectly. They Educated us on the use of the lights and followed up to make sure we were happy. We were given a point of contact if we ever have issues. We love our new permanent lights and highly recommend!
Response from the owner: Yippee! Thanks for sharing your experience with us Latina and we’re so grateful you had a fantastic experience with us 🙏 May your new permanent lights bring lots of joy and memories to you and your family!
A pleasure to work with. They took care of the HOA submission, and once it was approved, they were quick with the installation and set up. I appreciate it.
Excellent communication, amazing installation and a fantastic product!
Response from the owner: David we appreciate you sharing your experience and grateful we were able to serve you so well! Enjoy your new lighting system!
Trimlight is an amazing compan! We love our lights and Ryan and Nicole did an amazing job installing them!
We are loving our new lights so glad we decided to get them it's actually a game changer for holidays
Update to my last review:We loved the first job we had them install them on our second home we just bought. Ryan was awesome as per usual and such a pleasure to work with!! Thank you again for all the great work!!Amazing job from this company thus far! We initially noticed these awesome lights from our neighbors down the street and instantly fell in love. The process of install was smooth. My only issue is when I spoke to the customer Relations Manager she said we would be able to get a visual mock up of what our house would specifically look like with the light kit but when speaking with Grant the salesman coordinator he said he can only do them during off peak season so we felt communication lacked between the two departments. Our installer Ryan was super!! He texted the night before arrival and showed up in a festive santa hat and even sang some Christmas jingles while quickly installing our lights. Also cleaned up after himself, was polite and informative on app set up. We are pleased and look forward to making memories with these beautiful lights on our peaks!
Response from the owner: Alivia, it's always incredible seeing multiple homes illuminate with Trimlight in a neighborhood and love that you've enjoyed yours so much! Ryan is wonderful and always brings the Christmas spirit no matter where he goes singing and wearing his Santa hat! We believe he was likely an elf before we hired him haha!
100 Stars if Google would allow!I've been afraid of the sticker price of permanent lighting, so one night I did some inquiries to get "ballpark pricing". Most companies have the typical fill out your information and we’ll get back to you. Trimlight DFW’s (TDFW) instant quote gives an instant price with all their available options. STEP 1 - Impressive!The next day I called to speak to my assigned salesperson (11/8-during their busiest time of year), I expected a high-pressure sales tactic (get my money and move on). WRONG! Grant started by asking me what questions I had about the system, the pricing, the options. He explained everything to me and made sure my questions were answered. I was sold! I paid my deposit, he said someone will be out to match my trim within 48 hours, and they will schedule an install date (along with providing me an estimated date). STEP 2 - I'm liking this company. FYI other quotes came in higher and used high-pressure tactics.As promised, a gentlemen showed up within 48 hours (I'm sorry I don't remember his name). I saw him drive up and was excited about the process, so I thought I'd go out and talk to the expert at my house. I'm sure he was expecting to be here for 2 minutes and get on to his next task; instead, he acted like I was a long-lost friend. He spent time reassuring me that the options I chose would be great on my house (FYI they weren't great, they were AWESOME!!) and he even gave me some other ideas. STEP 3 - Who is Trimlight and where did they learn customer service?By the time he left the neighborhood, I got an email with a link to TDFW's customer portal. You can see your quote, request service, and see appointments. My installation was scheduled and it even beat Grant's estimated date. STEP 4 - Should I be getting worried that it is "too good to be true"?Before install, TDFW sends several emails, what to do to make sure install goes well, how to download the correct app, tutorials on how to use the app, etc. STEP 5 - Great follow up and getting excited!The morning of the install Judd calls me to let me know I am number 2 on his schedule today. He gives me an estimate of what time he will be here and says he will text beforehand. Judd, as promised, texts about 20 minutes beforehand and arrives exactly when he estimated he would at the beginning of the day. Judd and I do a walkthrough, where the controller is going, where lights are being installed, etc. Two important things here. First, my electrical plug in the attic isn't the most conducive place for the control box, but given how often I will access, it wasn't even a concern for me. When Judd saw it, he says I'm going to mount the control box by the attic stairs, that way it is easy to get to. Just goes to their state of mind, they want to make everything easy. Second, during the walkthrough there was a small mix-up about my order. No one is perfect and this is also their busiest time of the year; to me it is more important how people and companies handle mistakes than those mistakes happen. Judd says no problem, grabs his phone and makes a call. Judd gets off the phone and says we've got it sorted. I'm going to start working while someone runs and gets the right things and drops them off. He starts and a while later Ryan shows up. Ryan even stays and helps Judd out. Next thing you know I've got the most beautiful lights! I cannot express enough what great gentlemen Judd and Ryan are. They treated me like family. I spent most of the afternoon outside talking to them about Trimlights and everything under the sun. As they started testing the lights neighbors started showing up. They entertained all their questions and never once bothered even though they are working long hours and that delayed them from getting home to their families. Finally, their workmanship was amazing. Everything is perfect, you cannot tell they were even here. I know it was installed and where, yet I must look hard to see it. STEP 6 – Why did I wait this long? After the holidays, I'm calling and adding on my garage.
Response from the owner: 100 stars?! That’s fantastic Brian 🤩It’s been a joy serving you and grateful you’ve had an incredible experience with each of our team members. We appreciate your feedback and look forward to getting your garage illuminated when you’re ready 👍
After trying hanging up lights, paying someone to do it then taking them down, we opted to give Trimlight a try. the estimate was worth scheduling and the...
customer service and customer support are great but if you are looking to use these for accent / bright white security lights I highly suggest that you look elsewhere. About 2 days after these were installed I contacted them about it and and the lack of bright white as displayed in all the Trimlight Videos, so I requested a refund but was told that they don't give refunds so now I am stuck over $5000 worth of lights that are pretty but doesn't do what I originally purchased them for. I don't understand how a company can do this to an individual or to a Disabled Veteran such as myself...BUYER BEWARE
Response from the owner: Vincent, we're disappointed you're unsatisfied with your lighting system. We installed your home well over a year ago and this is the first time we've heard of this concern. We had other options presented that would have been a better fit originally, rather than the lowest tier of lights you selected. If you're interested, please reach out and we can determine the best solution! Update: Vincent it was wonderful speaking with you and understanding your initial concern and grateful we were able to find a solution that works for you and adding additional lights in the near future for you
The sales representative was thorough and not pushy at all. They were able to get us installed earlier than originally quoted. The installers did a fantastic job. They seem to enjoy what they do and care about doing a good job.
Response from the owner: We're so grateful for the opportunity to serve you Jennifer and appreciate the feedback regarding your experience with us!
The trim light crew was on point. Communication from estimate to install was the same. I love this product. Easy to use so many options. Cuts all of the hassle out of decorating the exterior and can be used all season! Highly recommended and I have started the referral process!! Thanks again Trimlight!
Response from the owner: Enjoyed working on your home James and look forward to helping other friends and family of yours too!
Superior service & my family absolutely Love the TrimLight DFW Accent/Permanent LED lights. From the owner to the front office to the Installer the service was professional, courteous and friendly. The Installer - Judd - knew his trade. At the end I had a couple of minor concerns to add one more light in a minor corner and he listened to me then came up with a way to add one more light to cover a corner spot. Made a difference within that ending area. He was willing to listen & come up with a solution. Not many companies these days would go the extra mile to satisfy a consumer - they would quickly tell us why it can’t be done rather than putting on their thinking hay and see simple but effective possibilities. That’s what makes me give TrimLight DFW a 5 star rating. Going the extra mile these days for consumer satisfaction is everything. I’m now taking time to maneuver through the app which may need to be a bit more user friendly but it’s still in my opinion an overall great product. I definitely would recommend DFW TrimLight permanent lighting system. It has so much more potential for all year usage rather than just the Christmas season. Looking forward to endless options with my Permanent accent lighting. Oh by the way - did I mention the perfect match to my roof eves where it blends in seamlessly. No HOA issues because the lighting system is made so during the way - it can’t be seen when in off position and when the lights are on they appear as professional accent or landscape lights. I’m a legit purchase customer. Great investment.
Response from the owner: So glad you're so thrilled about your new Trimlight system! Thank you for allowing the opportunity to serve y'all!
Our experience was excellent from start to finish and our install was no different, the guys were very friendly and helpful and cleaned up as they went. We couldn’t be happier with our lights and have enjoyed playing around with all the built in programs & customizing our own. I highly recommend Trimlights DFW, one and done, FOREVER lights?! YES PLEASE 😊
Response from the owner: Kristin your home is now the talk of the neighborhood! We hope our lights only add to all your decor and excitement to your home around the holidays and throughout the year. It's been an absolute pleasure working with you!
Trimlight DFW made the whole process easy- from quoting to scheduling to installation and training. Very happy to have permanent lights that I can use for...
Trimlight DFW is awesome! We really love the permanent outdoor lighting. We can have outdoor lights for any holiday or season. They are programmable. They...
Communication is excellent - from scheduling to install to how to use. Lighting tracks are very clean and look great!
Response from the owner: Thanks Beth for the feedback! Grateful to know our communication and processes are efficient and helpful to our clients.
Judd did a great job on the installation, and was very quick. Would recommend.
Response from the owner: Chad, thank you for sharing your experience with us!
Judd did a great job installing permanent lights. He was fast, professional, and attentive to my comments. Highly recommended
Response from the owner: Moody, we can't express our gratitude enough for allowing us to illuminate your home! Thank you!
My husband and I started looking at trimlights after a jellyfish person knocked on our door. They were super nice, but used very high pressure sales tactics which is a huge turnoff for me and my husband. We shopped around a few companies online that had high reviews and what we liked most was that their "sales person" Grant wasn't salesy AT ALL! He was organized, straight to the point (no sales pitch) and told us the price.. no fluff. It was refreshing. He was confident in his company's work and the price was reasonable so we went with them. They crew was professional, they showed up ontime and worked quickly. And oh boy, our lights look so great!! Thank you to the team at Trimlight DFW for the fast and clean install 🙌 So happy that we chose to go with you guys!
Response from the owner: We're just as happy and love that we were able to provide you with excellent service! Thanks for sharing your experience Veronica!
Trimlight DFW is awesome....decent price to cover most of my home...the lights blend in so well its amazing... what you can do with the lights through the app is unreal.....really an ingenious item....makes me want to use my lights daily instead of just holidays! My installers Judd and Sam were on time, polite and efficient and did not have any issues with me looking over thier shoulders and asking a ton of questions...great guys! My only negative and it's really just me being inpatient, is that it took about a month to get everything made and installed, but I understand that these are custom made and colored to match your home color exactly. The only reason I rated 4 stars instead of 5 is that I'm waiting on some time to pass to see if I have any future issues with the lights, installation or the app....but as of now all is good and so far well worth it!
Response from the owner: Nassin, we look forward to seeing this 4 star become 5 stars as you continue to experience the joy and ease your Trimlight system brings to your life and decorating throughout the year!
Excellent warranty and great service. The lights are great and anytime I have an issue they are right there to take care of it, even if they need to send someone out. Most things can be fixed remotely. The system is very reliable.
Response from the owner: We enjoy providing an incredible experience and product to all of our customers and grateful you experience just that!
Sam and Judd did an excellent job installing my Trimlight system. I’m very pleased with the quality of the work and the guys were very polite and professional.
Response from the owner: Thanks for sharing your experience Brad!
I had these lights installed about a year & a half ago. I’ve waited to post anything to see how everything held up & if they worked the way they’re supposed to. Remember you definitely get what you pay for! I’m absolutely amazed at not only the quality of the lights but the entire team & professionalism of the Trimlight DFW team! I put these lights around the entire house & our arbor out back. It looks incredible & has worked as advertised. You won’t be disappointed with the decision to install these lights & you won’t have to install Christmas lights on your home ever again!! Think about the liability that gets rid of and the value it adds to your home! Great people & great support, these lights won’t disappoint!!
Response from the owner: Brian thank you for sharing your experience especially after using the product for such a long time! Glad you’re enjoying all the benefits that comes with Trimlight!
Crew was very professional and communicative. Missed a few things on cleanup, but it was a very hot day so I'll cut then some slack.
Response from the owner: You should of let’s us know and crew would have been right back out! We’re human and make mistakes, but appreciate your understanding. Remember if you need any support or help please don’t hesitate to reach out!
We got both a Trimlight package and additional landscape lighting installed and we were thrilled with the outcome. Professional communication, consultation and installation. Our neighbors are all interested and we can't wait to explore the endless options. AND no more lights going up and down every season. So excited about this. You guys are great!!
Response from the owner: It was a blessing to have the opportunity to work with y’all and illuminate your home completely! We’ve enjoyed seeing how you’ve utilized Trimlight for multiple occasions and the landscape lighting out the icing on the cake for the rest of your home!
Absolutely the best quality and customer service
Response from the owner: Thanks Chuck! We will continue to deliver 👊
We’ll done!
Response from the owner: Thanks Jay!
Everyone I had contact with were very polite, courteous, & respectful. The install was done very well. There was a problem with us not getting the right amount of lights. The company was very timely in correcting the error and even with the error, I will still recommend them. Awesome, professional people and a high quality product.
Response from the owner: Cody we appreciate your recommendation and glad we were able to remedy our mistake the following day! We pride ourselves in providing not only the best product, but the best service too. Thank you for choosing Trimlight DFW and look forward to seeing more photos of your home!
The entire process was easy and flexible. Enjoyed working with the individuals and the install team. We have year around lights and will be enjoying learning experience. Excellent company.
Response from the owner: Thank you so much for sharing your experience Adrienne and you know if you have any questions about programming to reach out so we can help!
Just got my new lights installed and they look AMAZING!! Can’t wait to try them out all year long. Sam did a fantastic job with the install. He was super quick, answered all my questions and made sure everything was good before he left. Highly recommend Sam and Trimlight DFW.
Response from the owner: Your home looks incredible Amy and we're so grateful we had the opportunity to contribute to the beauty of your home and work with you. It's truly been a joy!
Grant, especially Ryan and his installation crew, along with the owner and Administrative staff were phenomenal. Professional and caring all the way. Ryan and his crew REALLY now what they are doing putting up both up lights snd Trimlights for a very big job in only about 9 hours. Consciously cleaned up. Wish all companies and employees were like them.
Response from the owner: Wes, we appreciate you sharing your experience and are grateful you had such a phenomenal experience with every interaction with our crew! Your project was quite expansive and challenging and we all enjoyed achieving exactly what you were hoping for! Thank you and look forward to working with your neighbors and friends in the future.
We looked at a few different options. Trimlight was reasonably priced as well as had an excellent reputation. We couldn't be more pleased with the results....
Trimlight DFW love our new Holiday lights. Best investment and kids enjoy seeing the different lighting functions. Installers were great as well.
We could not be happier with our new lighting system from TrimLight DFW. The color combinations and pattern options are endless. We can program our lights...
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